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Frequently Asked Questions

FAQ: FAQ

Where are you located?

In-home services are available to children in the cities of Santa Ana, and select areas of Garden Grove and Westminster, CA. Telehealth services are available to children who reside anywhere in the state of California.

What are your hours?

  • Monday, Tuesday, Thursday 9AM-2PM: In-home & telehealth | 330PM-5PM: Telehealth ONLY.

  • Wednesday 9AM-1PM: In-home & telehealth | 230PM-5PM: Telehealth ONLY.

  • Fridays: By appointment only.

What ages do you work with?

Mostly five and under but services can be provided to children through age 12.

What is The Hanen Program®?

The Hanen It Takes Two to Talk® program is designed for parents of children between 0-5 years with speech and language delays. Our Hanen certified speech therapist will teach you practical strategies to help your child communicate and interact during everyday routines and activities. You will learn how to implement these strategies and will be coached during these interactions and observations.

Is teletherapy effective?

Yes. Teletherapy has been proven to be an effective service delivery method. It is also very convenient! If your child can sit, attend to an electronic device, and follow directions, they may be a great candidate for teletherapy.

Do you accept insurance?

Not at the moment. Our current payment methods include cash, check, and credit/debit cards.

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We are a vendor for the Regional Center of Orange County.

What are your service fees?

The cost of service depends on the type of service being rendered (e.g., speech only assessment, speech and language assessment, 30-minute therapy, 60-minute therapy, etc.). Pricing is discussed during our initial phone consultation.

Do you have a waiting list?

No, we have immediate availability for assessments and virtual therapy. Please inquire about current in-home availability.

I’m not sure that my child needs speech therapy, what can I do?

We offer a free 15-minute phone consultation to answer any questions or concerns related to your child’s speech and language skills. The information you provide during this consultation will help us make an appropriate recommendation.

Can you provide services in Spanish?

Yes! Assessments and therapy can be conducted exclusively in Spanish or using a bilingual approach.

Will using English and Spanish confuse my child?

No, children have the ability to learn two languages simultaneously or sequentially. Speech and language delays are not caused by learning two languages. Bilingual children are expected to achieve speech and language milestones at the same rate as a child who is exposed to only one language. You may see that your child mixes both languages at times when they are speaking; however, this is a common feature of bilingual language development.

How do I get started?

Give us a call at 714-253-4083 or book a FREE 15-minute phone consultation using the link below. Prior to starting therapy services, your child will need to be assessed. We may be able to begin therapy if your child has recently been assessed and has a current treatment plan.

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https://calendly.com/esperanzaspeechtherapy/15min

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